FAQs – Frequently Asked Questions

  • Will you guarantee me the complete secrecy of my contact details?
  • Answer: Indeed, we will! Allow us to assure you that we pay complete attention to ensuring the privacy of our clients. We use high-end security systems and 128 bit SSL encrypted servers to store the details and keep them completely safe and secure. The authorisation to our secure servers is given only to our most trusted staff that operates and maintains those servers. In a nutshell, you can be assured a completely confidential and secured service from us.

  • Will you also guarantee my usage of your services or of this website?
  • Answer: Of course, we will! Be it your contact details or your usage of our website or the services offered herein, we will provide you with completely private and confidential service. We assure you that your use of our services or the details of your paper will not be leaked to any third party.

  • Do you accept urgent orders (with tight deadlines) and deliver them within the given time limit?
  • Answer: Absolutely, yes! Accepting urgent orders – regardless of how tight your deadline may be – and delivering them always in a timely fashion are some of our best feats that make us a prominent name in the market. We have got a very brilliant group of experts and they are fairly fast on their fingers when it comes to creating outstanding academic papers. Therefore, rest assured that we do accept urgent essays and always deliver them on time.

  • I need your absolute guarantee that you provide genuine and non-plagiarised work?
  • Answer: Plagiarism is a crime, we know that and so we condemn it as much as any legal body does. Hence, as far as copy pasting of material is concerned, rest assured we never do that. We don’t need to rely on such cheap methods when we have a professional in-house team of expert academicians. Plus, we further prove the genuineness of the content by delivering an anti-plagiarism report along with the order. As far as quotations and references are concerned, we always cite all the sources properly in the bibliography in the standard citation format.

  • I am looking for good quality essays at flexible rates. Are your prices flexible?
  • Answer: We understand the financial limitations of students that often keep them from availing any external, professional help. Hence, we’ve formulated a price structure that is flexible as well as fairly reasonable for every student. For your further convenience, we also offer seasonal discounts and free giveaways as well.

  • What payment methods do you offer to your customers?
  • Answer: For the convenience of our customers we accept payments through all major credit cards including but not limited to Visa card, credit card, Master Card, American Express, Paypal, Western union, etc.

  • Do you allow me to refer your services to my family circle or professional network?
  • Answer: Of course, we do! In fact, we will encourage you to spread our name in your network or circle as much as you can so that we may extend our helping hand to even more audience who require our help with their essays or other assignments.

  • What are the policies and procedures for a refund in the event clients don’t like the delivered material?
  • Answer: We offer a very simple and straightforward refund policy. In the event a client is dissatisfied with the quality, he may first have the work revised through our writers free of charge. However, if the client’s dissatisfaction still persists, he/she may file a formal refund complaint so that we may refund the money through proper means. For further information regarding refund, order cancellation or any other use of services policy, you are advised to read our Terms and Conditions.

  • How many clients have Essay Spot has served or helped to date?
  • Answer: Since our inception, we’ve helped hundreds of thousands of clients with their academic needs. However, we do not keep tabs on the exact figure of customers we’ve served to date since we’ve utter believe in the quality and efficiency of our work which you can easily evaluate via our free SAMPLES.

  • Is there any newsletter service I can subscribe to?
  • Answer: Of course, we do offer a newsletter service which you can easily subscribe to whenever you want so that you may receive services updates and other news feeds.

  • How do I contact Essay Spot in case of urgent queries?
  • Answer: For your convenience, we offer several means of communication so that you may get back to us whenever you’ve any urgent query to make. You may contact our customer support via our Zopim Chat system, Contact-us page or Live Call.

  • Is this (use of your service) legal?
  • Answer: Of course, it is! Our only intention is to facilitate students with a genuine model paper which they may use to take references for their own research and create winning essays. You tell us how it is illegal to take help from model or reference papers. Surely, it isn’t? Therefore, don’t hesitate to use our model papers and write A grade essays.

  • Are you available on any social network/site?
  • Answer: Yes, we are! The presence of a company on social channels is as important, these days, as oxygen for life. Having a wide social presence allows a business to extend its services to a wider audience and thus help more people with their academic endeavors. You can join us on our Fb page and stay informed about the latest happenings at Essay Spot.